The Joomla! Extensions Directory ™

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Help Desk

Help Desk and Support Ticket

RSTickets!Pro

RSTickets!Pro
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series ★★★★½24 votes21 reviewsComponentModulePluginLanguage

RSTickets!Pro is built on Joomla! 1.5 / 1.6 / 1.7 / 2.5 MVC * Multilanguage support: translate department names, priority levels, statuses and custom fields without the need of JoomFish! * Manage your customers' issues through the frontend as w ...

Type: CommercialLast Update: 2011-11-02

obHelpDesk

obHelpDesk
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series ★★★★½24 votes23 reviewsComponentModulePluginLanguage

Joomla Help Desk Dashboard, Charts, VirtueMart support, Overdue Track, Multiple Themes, Google Translate builtin, FAQ/Knowledgebase integration, Rating,... are what this Joomla Help Desk extension offers. obHelpDesk has been built from scratch base on ...

Type: CommercialLast Update: 2012-05-03

Freestyle Support

Freestyle Support
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series ★★★★21 votes19 reviewsComponentModulePlugin

Advanced ticketed support/help desk on your website. Includes Knowledge Base, FAQs, Announcements, Glossary, Tickets by Email, Testimonials and many other features. Robust, customizable, professional, affordable and easy to use. Demo sites available. N ...

Type: CommercialLast Update: 2011-10-21

Huru Helpdesk

Huru Helpdesk
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 Compatible ★★★★90 votes75 reviewsComponent

*** Version 0.89.02 just released *** Now Joomla 1.6+ Compatible! Joomla! 1.7, 1.6 and 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk (www.liberum.org). Features: * Integrated ...

Type: Non-CommercialLast Update: 2011-08-31

Billets

Billets
Joomla! 1.5 Native ★★★★45 votes30 reviewsComponentModulePluginLanguage

BILLETS is a Joomla Support Ticket and Help Desk component from the crew behind TIENDA, JUGA, SYNK and MANGA. -- There are two versions of Billets available: a FREE one (version 2.0.0) and one for subscribers (version 4.3.1). The free one is two ver ...

Type: CommercialLast Update: 2012-03-16

Issue Manager

Issue Manager
Joomla! 1.5 Native ★★★★17 votes15 reviewsComponentModuleLanguage

Issue Manager is a free Help Desk extension. It includes a component and a module, and allows the web supporters to monitor any request or feedback from the users or customers of the web in a centralized communication channel, by means of the "trouble tic ...

Type: Non-Commercial

Tickets

Tickets
Joomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series ★★★★5 votes5 reviewsComponent

Tickets is a Joomla® extension that lets your users add tickets from the frontend of the site, and you can manage them from the administrator interface of the site. You can choose who is in charge of managing tickets (agents), and choose the default a ...

Type: CommercialLast Update: 2012-03-19

Webamoeba Ticket System

Webamoeba Ticket System
Joomla! 1.5 Native ★★★½49 votes28 reviewsComponentPluginLanguage

No Longer Available... :( Unfortunatley I no longer have the time required to continue development of the Webamoeba Ticket System. I had been intending on creating a Joomla! 1.6 version of the component, and had made some headway, if you are interested ...

Type: Non-CommercialLast Update: 2009-12-12

MaQma Helpdesk

MaQma Helpdesk
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series ★★★½42 votes37 reviewsComponentModulePlugin

The Helpdesk Component is an advanced support system, which is also known as Customer Service or Customer Support Software. With this effective and efficient solution you will be able to implement, manage and create a flexible customer support solution, e ...

Type: CommercialLast Update: 2012-04-24

Pro Desk

Pro Desk
Joomla! 1.5 Native ★★½20 votes13 reviewsComponent

***Now available for Joomla 1.5 Native Mode*** Pro Desk is a 4-in-1 Help Desk and Support Center. Pro Desk offers more than most other help desks. It offers a Knowledge base, Support Ticketing Management System, FAQ Center, and Customer Testimonials all ...

Type: CommercialLast Update: 2009-03-15

BeestoHelpDesk

BeestoHelpDesk
Joomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series 1 votes0 reviewsComponent

BeestoHelpDesk is a component for Joomla, a ticket support system designed to help you manage your business effectively. Simple to use, fast, secure, full-featured and user friendly, BeestoHelpDesk will take you to the next level of managing your customer ...

Type: CommercialLast Update: 2012-05-13

Issue Tracker

Issue Tracker
Joomla! 2.5 Series 3 votes3 reviewsComponentPluginLanguage

Issue Tracker is a support system component, of a type commonly also known as 'Helpdesk' or 'Customer Support Software'. This tool assists webmasters, developers and support staff to organise incoming queries or issues in an efficient manner, helping to ...

Type: Non-CommercialLast Update: 2012-05-15

JTag Help Desk

JTag Help Desk
Joomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series 3 votes3 reviewsComponentModulePlugin

JTAG HelpDesk is a nifty tool to help webmasters organize their incoming contact inquiries and their FAQ knowledgebase, doing all that in a simple, yet very user friendly fashion. Features - Fully customizable look and feel with size scallable User ...

Type: CommercialLast Update: 2012-02-03

OS Tickets

OS Tickets
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 Compatible 2 votes2 reviewsComponentPlugin

OS Tickets is a professional Joomla 1.5 & Joomla 1.6 support tickets /helpdesk extension developed by Ossolution Team . It is written based on powerfull Joomla / Nooku framework and provide you an easy to use, features rich system to support your customer ...

Type: CommercialLast Update: 2011-08-18

JoomBug

JoomBug
Joomla! 1.5 Native 2 votes2 reviewsComponent

Brand new! Bug Tracking component for Joomla 1.5! This bug tracker gives you complete control and incredible flexibility in your specific manner of tracking bugs. Including custom fields! There are an infinite number of possibilities for what you track r ...

Type: CommercialLast Update: 2010-11-12

RD-Bugreporter

RD-Bugreporter
Joomla! 1.5 Native 1 votes1 reviewsComponentPluginLanguage

The Bugreporter component is based on Joomla! 1.5 and has the functionality to report bugs, feature requests, security issues and all sort of development things. Off course there are a lot more things to do with it. You will also be able to use it as a ...

Type: CommercialLast Update: 2010-03-17

TicketPro

TicketPro
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 Compatible 1 votes1 reviewsComponentPluginLanguage

TicketPro This Joomla component is the newest release from Jans Joomla, and compared to other ticket systems - this is the one to have! It among other things comes with features such as, * Custom fields. * Complete control over e-mail te ...

Type: Commercial

EMI Tracking Service

EMI Tracking Service
Joomla! 1.5 Native 0 votes0 reviewsComponentModule

Simple Tacking Service Component with Module. new feature: 1. Import XLSX File (list of items) 2. Component and module now SEO (HTML Links) 3. Add your header message in module.

Type: CommercialLast Update: 2010-12-15

JE Ticket System

JE Ticket System
Joomla! 1.5 NativeJoomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series 0 votes0 reviewsComponentLanguage

Features: - • 100%MVC Structure and SEF/SEO support. • User need support than generate the ticket and get the satisfaction answer. • All system mail template change from the back-end. • Also user related with the Jomsocial also. User type:- 1) Adm ...

Type: CommercialLast Update: 2012-03-29

wpxHelpdesk

wpxHelpdesk
Joomla! 1.6 NativeJoomla! 1.7 CompatibleJoomla! 2.5 Series 0 votes0 reviewsComponent

wpxHelpdesk is uniquely designed complete helpdesk extension for Joomla! wpxHelpdesk robust design helps you respond to the tickets/cases in the timely manner to provide best customer service. Here are some of the top features of wpxHelpdesk ***CMS Su ...

Type: Commercial